FAQs
FAQs by Type
Coroner Resources
- Is an autopsy always performed?
- Is there any cost to the family?
- Where can I get a copy of the autopsy report?
- Who performs the autopsy?
General Information
- Can I fill in the ditch in my front yard?
- Can I pay my taxes before they are mailed or prior to the due date?
- Do I need a permit to work in the City's Right of way?
- Do we charge for duplicate tax bills?
- Does the City maintain detention and retention ponds within my neighborhood?
- How can I avoid tax sale?
- How do I drain my swimming pool?
- How do I vacate right of way?
- I don't want to escrow my taxes anymore. I want to make the payment myself. What is the process to make these changes?
- I have a drainage issue on my property, will the City fix it?
- I made a payment that is not reflected on the bill I received in the mail. Why?
- I want to make improvements to my driveway. What are the City Standards and does the City require approval?
- If a property happens to be under bankruptcy, is it still eligible for tax sale?
- If I am the owner of a property that is currently going through the appeal process (performed by the Assessor's office), should I pay any property taxes by the upcoming deadline?
- If I purchase property next to my house, may I assign the same address as my house to that property?
- Is it true that being delinquent on my taxes or even my water or sewer bill can affect my paycheck by having my wages garnished?
- My neighborhood wants street lights, what are our options?
- My neighborhood wants to have speed bumps/humps installed. What is the process?
- My property is on a creek/stream/lake/pond and the bank is eroding. Who is responsible for fixing this?
- The sidewalk in front of my home is cracked, crumbling, uneven, who is responsible?
- We’re selling our house and the buyers were pre-approved. Do we, the sellers, pay this year’s taxes or do the buyers?
- What is a "REGULATED DRAIN"?
- What is a right of way?
- What is an Easement?
- What is an encroachment permit and when do I need one?
- What is the proper way to discharge my sump pump and/or private drain (downspout drains)?
- What payment options do I have to pay my property taxes?
- When are taxes due?
- When is the tax sale?
- When were property tax bills mailed?
- Who maintains the unimproved alley behind my property?
- Who should I contact to redeem a property sold on tax sale?
- Will the City remove debris from a creek?
METS
- How do I ride a bus?
- How do you determine what time we should be ready for our pickup?
- I don’t have my exact fare. Can I give it to the driver on my return ride, or can the driver issue change?
- I have an issue with my driver, how should I handle this situation?
- I may need assistance getting myself and/or groceries into my apartment/house, will the driver be able to assist me?
- I need special accommodations, how do I go about letting the driver know?
- I need to cancel my appointment, when should I call?
- I need to transport groceries/packages on the bus, how many am I allowed to have?
- I’m not going to need my upcoming appointments, what should I do?
- I’ve been ready for my bus pickup since 7:00AM but my bus isn’t here yet, what do I do?
- So if my doctor’s appointment is at 8:00AM, what time should I be ready?
- Where is my Bus?
- Which buses run on Sunday
- Why can’t I talk to the driver while they’re taking me to my appointment?
- Will I be able to eat/drink/smoke or listen to music while I ride the bus?
Public Defense
- How can I get my conviction appealed?
- How do I contact my Public Defender?
- How do I get a public defender?
- How do I know who my public defender is?
- What do I do if I want to pursue an appeal of a plea agreement, file for a sentence modification or file a post-conviction relief petition?
- When is my next court date?
Water, Sewer, & Trash/Recycling
- Are there areas of the city where the Utility has encountered many obstructions?
- Do I need to separate my recyclables?
- Do you adjust for filling a swimming pool/outdoor watering?
- How are sewers cleaned?
- How are water rates determined?
- How can homeowners help prevent water or sewer gas from entering their home?
- How can I identify EWSU crew members?
- How can residents find out if they’re on an easement?
- How do I find my day of trash pickup, week for recycling, and my date of Heavy Trash pickup?
- How do I start service?
- How do I stop service?
- How does this relate to Renew Evansville?
- How long do residents have before they have to remove obstructions?
- How long does it take to clean a sewer?
- How long must a Precautionary Boil Advisory be in effect?
- How many miles of water mains are there in Evansville?
- How many properties do you plan to inspect?
- How will I be notified if my home/business is affected by an advisory?
- How will I know when crews are coming to my neighborhood?
- How will I know when the advisory has been lifted?
- I recently purchased my property. Am I responsible for removing obstructions that the previous owners placed?
- I was out of town and didn’t use any water. Why did I still receive a bill?
- If a resident identifies a large obstruction on their property, what should they do?
- If I need to make repairs, who should I call to have the water service shut off?
- Is it possible for residents to have an easement on their property and not know about it?
- Is recycling pick-up still every other week?
- Is the federal mandate to inspect and clean sewer lines unique to Evansville?
- Is the water safe for washing dishes, laundry, and bathing?
- My water is cloudy/discolored. Who should I call?
- Since an advisory is a precautionary measure, will I get sick if I drink the water? What if I drank some water before I found out about the advisory?
- Under what circumstances will The Evansville Water and Sewer Utility issue a Precautionary Boil Advisory?
- What are some ways I can conserve water?
- What are total coliform bacteria?
- What can I do to prevent damage to pipes during freezing temperatures?
- What happens if an easement is not clear when crews arrive to inspect the system?
- What happens when a water main break occurs?
- What if I don’t want to recycle?
- What is a Precautionary Boil Advisory?
- What is an easement?
- What is Clear Path's goal?
- What is Clear Path?
- What is considered recyclable?
- What is EWSU doing to minimize impacts to property owners?
- What is required by November 2015?
- What is the least amount I can pay to keep my water on?
- What should I do during a Precautionary Boil Advisory?
- What should I expect while the sewer is cleaned?
- What should you do after a water main break?
- What type of machinery does the Utility use to inspect and clean easements?
- What type of obstacles have you encountered?
- What’s a boil advisory and how will I be notified?
- What’s a water main break?
- When should I place my carts out for pick-up?
- Where do I place my carts for pick-up?
- Who do I call to report a water main break?
- Who do I contact if I have questions about my cart?
- Who do I contact if I have questions?
- Why do I have to pay a deposit? I paid a deposit at my other address.
- Why do water mains break?
- Why has my bill been the same for the past four months? I can’t be using the same amount of water.
- Why is my bill higher than my neighbor’s?
- Why is the Utility requesting access to easements?
- Why must easements be clear?