FAQs

Details

Question

So if my doctor’s appointment is at 8:00AM, what time should I be ready?

Answer

Since this service is origin-to-destination, we recommend that you be ready to leave your location at least sixty (60) minutes before your scheduled ready time. The vehicle will only wait five (5) minutes after your scheduled ready time. For example, if your vehicle arrives at 7:00 a.m., the driver will only wait until 7:05 a.m. If your ride arrives early, you are not obligated to board the vehicle before your scheduled time. However, you may do so if you wish.