Why has my bill been the same for the past four months? I can’t be using the same amount of water.


Water usage is billed in increments of 1,000 gallons, and EWSU bills its customers by rounding down to the nearest 1,000 gallons.


All gallons lost in the rounding for your bill will be counted toward your next reading. (Example: If you use 1,700 gallons this month, we will only bill you for 1,000 gallons. Next month you will start with 700 gallons, meaning you only need to use 300 gallons before you will reach 1,000 billable gallons).